Knowledge Base
General company & product info

Who are we?

What is QinFlow Ltd?

What is QinFlow Inc?

What does the name QinFlow mean?

Who founded the company?

When was the company founded?

What are the various blood/IV warming options that QinFlow provides?

What are the performance differences between the devices?

Are your products clear for USA distribution?

Are your products clear for EU distribution?

Are your products clear for distribution in Canada?

Are your products clear for distribution in Australia and New Zealand?

How can I open support ticket?

What is your support process?

What are the Preventive Maintenance (PM) requirements for the equipment?

What are the standard warranty terms?

Does the company offer premium service packages?

How do I clean the equipment?

Do you offer online training option?

Can I get a copy of the product literature?

Do you offer a Train-the-Trainer program?

Do you offer on-site training?